Mr Fortune Casino Privacy Policy

Mr Fortune Casino respects the privacy of every person who visits our website, creates an account, or uses our gaming services. This Privacy Policy explains what information we may collect, why we use it, how we protect it, and the choices available to you.

This policy applies to information handled through Mr Fortune Casino websites, account services, customer support channels, and related online features. By using our services, you acknowledge the practices described below. The casino is intended for individuals aged 18 and over, and we may take steps to verify age and identity before permitting or continuing access.

Information We Collect

We collect information that is necessary to operate an online casino, provide support, maintain account security, and meet applicable operational obligations. The type of information collected may depend on the services you use and the choices you make.

• Account information, such as your name, date of birth, residential address, telephone number, and login details.
• Identity and verification information, which may include documents or other details used to confirm your identity, age, address, or ownership of a payment method.
• Financial and transaction information, including deposits, withdrawals, payment status, transaction history, and limited payment details provided by payment processors.
• Technical information, such as your IP address, browser type, device characteristics, operating system, language settings, and general location derived from technical data.
• Usage information, including pages visited, games viewed, session times, interactions with account features, and preferences related to the website.
• Communications, including messages sent to support, feedback, complaints, survey responses, and records of relevant correspondence.

Some information may be collected directly from you, while other information is generated when you use our website or received from service providers involved in verification, payments, fraud prevention, or technical operations.

How We Use Information

Mr Fortune Casino uses personal information for specific and legitimate business purposes. These purposes may include:

• Creating and administering your player account.
• Processing deposits, withdrawals, bonuses, and other account transactions.
• Verifying your age, identity, address, and account information.
• Detecting and preventing fraud, unauthorized access, abuse, collusion, and other harmful or suspicious activity.
• Providing customer service and responding to questions, requests, and complaints.
• Operating, maintaining, testing, and improving the website and casino services.
• Sending service messages about account activity, security, transactions, or important changes.
• Personalizing content and presenting offers or information that may be relevant to your interests, subject to your available choices and applicable rules.
• Keeping records, resolving disputes, enforcing terms, and protecting the rights and property of Mr Fortune Casino and its users.

Where consent is required for a particular use, we will seek it in an appropriate manner. You may be able to withdraw consent for certain optional activities, although this will not affect processing already carried out before withdrawal and may not stop communications that are necessary to provide the service.

Cookies and Similar Technologies

Mr Fortune Casino may use cookies, pixels, local storage, and comparable technologies. These tools help the website remember settings, maintain secure sessions, understand how visitors use the service, and identify technical problems.

Some technologies are essential for functions such as logging in, protecting accounts, processing transactions, and maintaining site security. Other technologies may support analytics, performance measurement, or the presentation of more relevant content. Where appropriate, you can manage certain cookie preferences through your browser or a consent tool made available on the website.

Disabling cookies may affect the operation of some features. For example, account access, game functionality, payment pages, or preference settings may not work as intended if essential technologies are blocked.

Data Sharing

We may disclose personal information to carefully selected recipients when this is necessary for the purposes described in this policy. These recipients may include payment providers, identity and age verification services, fraud prevention specialists, hosting companies, security providers, analytics partners, customer support providers, and professional advisers.

Service providers are expected to handle information only for authorized purposes and in accordance with appropriate confidentiality and security arrangements. We may also share information where reasonably necessary to comply with a legal request, protect users, investigate suspected misuse, establish or exercise legal rights, or respond to an emergency involving safety or security.

If Mr Fortune Casino is involved in a business restructuring, sale, merger, financing, or transfer of assets, relevant information may be disclosed as part of that process. Any recipient will be expected to handle the information consistently with applicable privacy obligations and this policy where required.

Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction. Measures may include access controls, authentication procedures, monitoring, secure transmission methods, staff guidance, and restrictions on access based on business need.

No website, database, or method of electronic transmission can be guaranteed to be completely secure. You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been accessed without authorization. We will assess suspected security incidents and take appropriate steps based on the circumstances.

Data Retention

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy. The retention period may depend on the nature of the information, the type of relationship we have with you, account activity, security requirements, dispute resolution needs, and any applicable recordkeeping obligations.

When information is no longer required, it may be deleted, anonymized, securely destroyed, or placed beyond regular use. Some information may remain in restricted archives for a further period where necessary to prevent fraud, address claims, maintain technical records, or comply with applicable requirements.

Your Rights

Depending on your location and the circumstances of the request, you may have rights concerning your personal information. These may include the right to:

• Ask whether we hold personal information about you and request access to it.
• Request correction of information that is inaccurate, incomplete, or out of date.
• Ask for deletion of information when there is no continuing reason for us to retain it.
• Object to or request limits on certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of information in a usable format where data portability applies.
• Choose not to receive optional promotional communications.

These rights may be subject to exceptions, verification requirements, or other limitations. For example, we may need to retain certain information for security, dispute management, transaction records, or legal reasons. To protect your account, we may ask for information confirming your identity before completing a request.

Third-Party Services

The website may contain links, integrations, payment options, or other features operated by third parties. These providers may collect and process information under their own privacy notices and terms. Mr Fortune Casino does not control the privacy practices of independent websites or services, and you should review their information before using them.

Third-party tools may also be used to support payment processing, identity checks, website analytics, communications, fraud detection, and technical support. Access to information is intended to be limited to what is reasonably necessary for the relevant service, but the provider remains responsible for its own processing arrangements.

International Transfers

Some companies that support Mr Fortune Casino may process information in a country other than Canada or the country where you are located. As a result, personal information may be transferred, stored, or accessed across borders.

When information is handled internationally, we seek to use reasonable contractual, organizational, or technical safeguards appropriate to the circumstances. The protections available in another country may differ from those in your home jurisdiction. By using the services, you understand that international processing may occur where needed to operate the website and provide related services.

Policy Updates

We may revise this Privacy Policy when our services, technology, business arrangements, or privacy practices change. The updated version will be posted on the relevant website with a revised date or other notice where appropriate.

Changes will apply from the effective date stated in the updated policy. We encourage you to review this page periodically. If a change materially affects how we use personal information, we may provide additional notice through the website, by email, or through another suitable channel.

Contact Information

If you have a privacy question, want to exercise an available privacy right, or need assistance understanding this policy, contact the Mr Fortune Casino support team at [email protected]. Please provide enough detail for us to understand your request, but do not include unnecessary payment information or account credentials in your message.

We may need to verify your identity before responding to certain requests. We aim to review privacy enquiries fairly and within a reasonable period, taking into account the complexity of the request and any information needed to investigate it.

Last updated: 9 September 2026